Known issues

A description of known issues that may affect performance or the user interface but do not cause calculation errors.

Temperature grid colours not displaying
 Sometimes the circuit/temperature colours do not display in the temperature grid. You will see only numbers. The numbers correspond to th...
Mon, 11 Jul, 2016 at 2:35 PM
Editing the segment ID of an existing segment [version 7]
If you change the ID of an existing segment you should save the segment (click the Save button) before doing any further editing to ensure all data can be...
Tue, 12 Jul, 2016 at 7:48 PM
Error when opening or refreshing profile (Error in drawgnd)
 The error message presents as shown: The most likely cause of this is a missing variable for one of the ground clearance heights in Options&g...
Fri, 27 Jan, 2017 at 11:31 PM
Import - pole height missing
One user has reported a pole height is missing after importing an excel file groundline. The import appeared to work correctly. The pole summary looks l...
Tue, 24 Jan, 2017 at 4:10 PM
Tipload from profile not correct (version 6)
Sometimes the tipload gives a different value on the second calculation to that of the first time it is calculated. It may be that the pole diameter is not ...
Thu, 6 Apr, 2017 at 1:07 AM
Profile not visible after scrolling (version 7)
The CAD-type interface in version 7 allows you to zoom in and out using the mouse scroll button. Sometimes the profile will seem to disappear after scrollin...
Tue, 29 Aug, 2017 at 11:40 AM